Handbook
Your handbook contains all the essential information you'll need to know when you move in with us.
Murano Street Student Village Residents' Guide
TV licence
If you are bringing a TV to watch live TV, or if you receive or record live TV programmes on any other device, such as a laptop, you will need a TV Licence. You won’t be covered by your parents’ licence.
Our TV licences only cover the TVs that we provide, for example in common rooms and lounge areas.
From September 2016, you’ll need a TV license to watch BBC iPlayer.
For more information and to buy your licence, visit the TV Licensing website. There are a variety of payment plans available.
The TV licensing authorities recognise that most students do not need the final three months of a TV licence as you leave the accommodation during the summer. You may be able to receive a refund for this period, provided that you don’t need your licence again before it expires.
If you do not have a TV Licence but you receive or record live TV you could face prosecution from the TV Licensing Authority.
Laundry
Murano Street Student Village now benefits from LaundryView which will make doing your laundry on-site even easier. The system, created by Circuit, allows you to go online and check the availability of washers and dryers in your building as well as see when other washes are about to end.
To get started with LaundryView, you first need to find your halls.
Circuit also offer laundry top-up cards which allow you to pay for your washing and drying in advance by paying online or using one of the on-site machines. You can then use your card to pay for washing and drying as well as top-up your card straight from your mobile phone using the Circuit app.
Ask our team where to get a top-up card and take a look at Circuit’s ‘how to use’ videos for more information.
Insurance
Student possessions insurance is provided through Endsleigh for all students. This covers a range of belongings such as laptops, sports and electrical items and clothes.
This has been arranged by the University of Glasgow at no extra cost. For more information on the insurance certificate and to check your policy details, please visit the University website.
Moving out
We've put together some information to make moving out of your student accommodation go as smoothly as possible. The step-by-step guide to checking out has everything you need to know, from returning your keys and forwarding your mail, to leaving your flat clean and tidy.
Download the Murano Street Checking Out Guide.
The Sanctuary Students team hope you have enjoyed your stay at Murano Street and wish you well with your next adventure.