Moor Lane Halls

**Price not available with any other discount. 

*Flexible start dates available for January and April intakes

You will be charged £1 advanced rent* at the time of accepting your offer. Once the payment is made, it will be deducted from your total rent amount.

Once you have booked, you can choose the tenancy length to best suit you to help make payments more affordable and easier to manage. You can choose to pay in 1, 2, 3 or 7 instalments. If you have a 50 weeks contract, you also have the option of 4 or 11 instalments.

When the time comes to move out, we will inspect the property and you may be liable to pay additional charges if we find any damage.

You will need to remember to pay your rent on time, however if you are struggling to make payments, please contact us as soon as possible by calling 0870 600 4777 so we can help.

Standard room

These rooms are great value and come fully furnished with a double bed and shared bathroom facilities

Double en-suite room

Treat yourself to a little luxury in this fully furnished room, with a double bed and a private bathroom.

Large double en-suite room

If you need a little more space, these rooms are perfect. The fully furnished room has a double bed, private bathroom and extra floor space.

We understand an internet connection is important for both your academic and personal needs. That’s why we have building-wide WiFi and Ethernet broadband services available, included within your rent payments. Here, you’ll have a reliable and secure internet connection day and night so you can email, download and stream to your hearts content.

The internet package we provide includes a super-fast symmetrical 250MBs Ethernet broadband service as well as a 10Mbs building-wide WiFi service. You can connect up to seven devices at the same time. So you can enjoy our seamless roaming coverage, that’s fast and reliable, giving an uninterrupted service.

Other features available include:

• • Freewire TV, IPTV

• • Online backup

• • Web security

• • Customer support

• • Speed upgrades
  
  

For more details of what’s on offer visit the Glide website. For useful video user guides and translated user guides, please visit the support centre.

Any extra services you may find useful such as security, online backup and mobile services are available at an additional charge.

We want to ensure moving in day goes as smoothly and hassle free as possible without any delays. To help us with this, please remember to upload the following information to us before moving day:

• • Upload your Guarantor Deed

• • Upload two passport sized photos of yourself
  
  

Click here to login and upload your documents.

Checking in

You will find us at the reception desk at the front of the building. However, if you are planning on arriving out-of-hours (between 5pm and 9am) please let us know in advance so we can leave your keys with the 24-hour security guard. If you do not let us know, unfortunately your keys will be locked away securely overnight.

Bring some photographic ID with you such as a driving license or passport. We are more than happy for you to arrange for someone to collect your keys on your behalf, but we will need written permission from you.

Out of Hours

Our office hours on move in day are 9am to 5pm, outside of these hours our security team are available. If you will be arriving out of hours please email us at moorlane@sanctuary-students.com to let us know in advance or if you are running late on the day, call us on 07546 558 555. Keys are safely locked away overnight, without prior notice, keys will not be available outside of office hours.

Parking and luggage

You will need to collect your keys before you start unloading your car. Once you have your keys, you can use the small car park for 20 minutes while you unload your things. However, please bear in mind we will have lots of students wanting to do the same, so please use a local car park after that.

*Students allocated a room in flats 29 - 50 will have a kettle provided for them.

If you wish to cancel your agreement:

Up to and including 45 days before the start of your tenancy

You can cancel at any time during this period, but there will be a reasonable administration charge.

During the last 45 days before the start of your tenancy – you will only be able to cancel this agreement if a suitable replacement tenant is found to take your place. Either you can find a suitable replacement tenant yourself, or we can find one for you. However if it is left to us, we will only do this after all our other rooms have been let. In either case there will be a reasonable administration charge.

Note: If no replacement tenant is found, you will be responsible for payment of the rent in full, even if you do not move in to the property.

Within 45 days of your contract start date

We will only be able to cancel your contract with us within the last 45 days before the contract start date in an exceptional circumstance. Find out more about our Contract Release process.

Cancellation / Refunds

If you wish to cancel this agreement, you should let us know as soon as possible. Written cancellation / refund requests should be made to your on-site team. Refunds are normally processed within 14 working days.

Rebookers

We may withdraw an offer of accommodation or cancel a contract if you have any outstanding fees from a previous stay with us.

Handbook

Your handbook is full of essential information you will need to know when you move in with us. You will receive a hard copy on the day you move in, but feel free to take a look through the below to familiarise yourself with everything you need to know in advance.

Moor Lane Halls Residents' Guide

Tenancy Agreement

The Sample Tenancy Agreement gives you an idea of the terms and conditions of your contract with us. 

TV licence

You may want to bring a TV with you for your room and please feel free to do so, but please remember if you will be watching live TV or receive or record live TV programs, you will need a TV license. This applies to all other devices you may watch TV on too such as laptops and iPads. You won’t be covered on your parents’ license or our licenses as they over cover the TV’s we provide in common rooms and lounge areas.

You now also need a TV license to watch BBC iPlayer.

To find out more, look at payment plans or to buy your license, visit the TV Licensing website. 

The authorities do recognise that most students do not need the final three months of a license as you leave our accommodation during the summer, so you may be able to receive a refund for this period if you don’t need it again before it expires.

Remember, if you do not have a TV license and you receive or record live TV, you could face prosecution from the TV Licensing Authority.

Laundry

We know washing your clothes can be a boring chore, so we use Circuit Laundry Systems at Moor Lane Halls to make it as quick and easy as possible.

All you need to do is purchase a top-up card to pay for your washing and drying in advance either online or using one of the on-site machines. Or why not download the Circuit app, you can top your card up straight from your phone making it even quicker and easier. The laundry is open 24 hours a day.

Ask our team about getting a top-up card and there are plenty of ​​​​​​Circuit’s ‘how to use’ videos for more information.

Insurance

We want to ensure you are covered during your stay with us. That’s why we offer specialist insurance cover for all of our students through ​​​​​​Cover4Students.com. All accommodation is covered under Basic Cover Insurance. Wondering what that means? Let us explain:

All your possessions, desktop and laptop equipment are insured for theft, fire, flood, burst pipes, storm, vandalism, explosion and lightning. Cover applies within your accommodation, in temporary residence and in transit at the beginning and end of each term.

This is just a summary and does not describe all the terms and conditions of the policy and does not form the contract between you and the insurance provider, so please take the time to read the policy wording thoroughly on the Cover4Students website to make sure you fully understand the cover provided.