Coopers Court

You will be charged £1 advanced rent* at the time of accepting your offer. Once the payment is made, it will be deducted from your total rent amount.

We will inspect your property once you have moved out. If damages are found, additional charges are applicable.

You will need to pay your rent on time. If you are struggling to make payments contact us on 0870 600 4777 as soon as possible.

Double En-suite

This newly rerurbished room has a double bed and private bathroom.

Broadband services are provided by Glide – one the UK's leading providers of Internet services for student accommodation.

The Glide services that are included within your rental price include Broadband at speeds up to 250MB symmetric.

We want to ensure moving in day goes as smoothly and hassle free as possible without any delays. To help us with this, please remember to upload the following information to us before moving day:

• • Upload your Guarantor Deed

• • Upload two passport sized photos of yourself
  
  

Click here to login and upload your documents.

Checking in

You can collect your keys from the day your contract starts. On arrival you will be directed to the residence office front desk for check in. You will be required to sign a copy of your licence agreement and have a photo taken for your ID/entry card.

If you haven't already paid your first instalment you will be directed to a payment desk before you can check in. To avoid queues and delays on move-in day, you can pay your first instalment online at any time prior to arrival at the residence. Once check in is completed you will be given the keys to your room.

For check in you will need to bring ID and a copy of your offer letter/email or payment receipt.

Out of Hours

Our office hours on move in day are 8am to 8pm, outside of these hours our security team are available. If you will be arriving out of hours please email us at coopers.court@sanctuary-students.com to let us know in advance or if you are running late on the day, call us on 0207 655 6960. Keys are safely locked away overnight, without prior notice, keys will not be available outside of office hours.

Parking

An area to park and unload your belongings will be available. Because of limited parking space you will be asked to move any vehicle as soon as you have unloaded.

If you wish to cancel your agreement:

Up to and including 45 days before the start of your tenancy

You can cancel at any time during this period, but there will be a reasonable administration charge.

During the last 45 days before the start of your tenancy – you will only be able to cancel this agreement if a suitable replacement tenant is found to take your place. Either you can find a suitable replacement tenant yourself, or we can find one for you. However if it is left to us, we will only do this after all our other rooms have been let. In either case there will be a reasonable administration charge.

Note: If no replacement tenant is found, you will be responsible for payment of the rent in full, even if you do not move in to the property.

Within 45 days of your contract start date

We will only be able to cancel your contract with us within the last 45 days before the contract start date in an exceptional circumstance. Find out more about our Contract Release process.

Cancellation / Refunds

If you wish to cancel this agreement, you should let us know as soon as possible. Written cancellation / refund requests should be made to your on-site team. Refunds are normally processed within 14 working days.

Rebookers

We may withdraw an offer of accommodation or cancel a contract if you have any outstanding fees from a previous stay with us.

Tenancy Agreement

The Sample Tenancy Agreement details the terms and conditions of your contract with us.

Handbook

Your handbook contains all the essential information you'll need to know when you move in with us.

Coopers Court Residents' Guide

Get in touch

To find out more about the accommodation at Coopers Court call 0207 6556 960 or email us Coopers.Court@sanctuary-students.com.

TV licence

If you are bringing a TV to watch live TV, or if you receive or record live TV programmes on any other device, such as a laptop, you will need a TV Licence. You won’t be covered by your parents’ licence.

Our TV licences only cover the TVs that we provide, for example in common rooms and lounge areas.

From September 2016, you’ll need a TV license to watch the BBC iPlayer.

For more information and to buy your licence, visit the TV Licensing website. There are a variety of payment plans available.

The TV licensing authorities recognise that most students do not need the final three months of a TV licence as you leave the accommodation during the summer. You may be able to receive a refund for this period, provided that you don’t need your licence again before it expires.

If you do not have a TV Licence but you receive or record live TV you could face prosecution from the TV Licensing Authority.

Laundry

Coopers Court now benefits from LaundryView which will make doing your laundry on-site even easier. The system, created by Circuit, allows you to go online and check the availability of washers and dryers in your building as well as see when other washes are about to end. 

To get started with LaundryView, you first need to find your halls.

Circuit also offer laundry top-up cards which allow you to pay for your washing and drying in advance by paying online or using one of the on-site machines. You can then use your card to pay for washing and drying as well as top-up your card straight from your mobile phone using the Circuit app.

Ask our team where to get a top-up card and take a look at Circuit’s ‘how to use’ videos for more information.

Insurance

At Sanctuary Students we offer specialist insurance cover for all of our students through Cover4Students.com.

All of our accommodation is covered as Basic Cover.

Basic Cover Explained

Your possessions, desktop and laptop computer equipment are insured for theft, fire, flood, burst pipes, storm, vandalism, explosion and lightning. Cover applies within your accommodation, in any temporary residence and in transit at the beginning and end of each term.

This summary does not describe all the terms and conditions of the policy and does not form the contract between you and the insurance provider, so please take the time to read the policy wording on the Cover4Students website to make sure you understand the cover it provides.

Parking

If you wish to bring a car to London you will need to apply for a residents' parking permit through Tower Hamlets Borough Council.