Grange Court & The Ridings

You are required to make a £1 advanced rent prepayment at the time of accepting your offer. The advanced rent prepayment is credited towards the first instalment of your rent.

Instalments
You can pay your rent in various instalments. The dates of your instalments are detailed in your accepted contract.

If you are struggling to make payments, please contact us as soon as possible by calling 0870 397 2138 so we can help.

We have a variety of tenancy lengths available and you can pay in 1, 2, 3, 4, 7, or 11 instalments depending on your chosen contract length. The option for 4 and 11 instalments is only available on 50 week contracts.

Standard

Standard rooms are brilliant value and are fully furnished with a single bed and shared bathroom facilities.

Broadband services are provided by Glide – one the UK's leading providers of Internet services for student accommodation.

The Glide services that are included within your rental price include Broadband at speeds up to 250MB symmetric.

We want to ensure moving in day goes as smoothly and hassle free as possible without any delays. To help us with this, please remember to upload the following information to us before moving day:

• • Upload your Guarantor Deed

• • Upload two passport sized photos of yourself
  
  

Click here to login and upload your documents.

Checking in

Please collect your keys from Sanctuary Students - Grenville Street, 2 Grenville St S, Liverpool L1 5JR. Please make sure you remember to bring some photographic ID (either a passport or driving license is fine).

Out of Hours

Our office hours on move in day are 10am to 4pm, outside of these hours our security team are available. If you will be arriving out of hours please email us to let us know in advance or if you are running late on the day, call us on 07436 530 954. Keys are safely locked away overnight, without prior notice, keys will not be available outside of office hours.

Parking and luggage

We only have limited parking facilities and a permit is required to park on the surrounding streets so you’ll need to use local car parks. You’ll be allowed to park outside the building for a limited time only and then you’ll be asked find an alternative place to park.

We hope you are as excited as we are about your stay with us and won’t need to cancel your room… But we know unexpected things can happen from time to time.

So, if you do need to cancel your contract:

Up to and including 45 days before the start of your tenancy
You can cancel at any time during this period, but there will be a reasonable administration charge.

Within 45 days of your contract start date
During the last 45 days before the start of your tenancy – you will only be able to cancel the contract if a suitable replacement tenant is found to take your place. Either you can find a suitable replacement tenant yourself, or we can find one for you. However, if it is left to us, we will only do this after all our other rooms have been let. In either case, there will be a reasonable administration charge.

Note: If no replacement tenant is found, you will be responsible for payment of the rent in full, even if you do not move into the property.

Exceptional Circumstances
Find out more about our Contract Release process.

Cancellations/Refunds
Let us know as soon as possible if you decide to cancel the contract. Any cancellations will need to be made to your on-site team in writing. If you are entitled to a refund, these are normally processed within 14 working days.

Rebookers
If you have any outstanding fees from a previous stay with us, we may withdraw an offer of accommodation or cancel a contract.

Handbook

Your handbook contains all the essential information you'll need to know when you move in with us.

Grange Court & The Ridings Residents' Guide (PDF 1.5MB)

Generic accommodation guide (PDF 222KB)

Tenancy Agreement

The Sample Tenancy Agreement details the terms and conditions of your contract with us. 

TV licence

If you are bringing a TV to watch live TV, or if you receive or record live TV programmes on any other device, such as a laptop, you will need a TV Licence. You won’t be covered by your parents’ licence.

Our TV licences only cover the TVs that we provide, for example in common rooms and lounge areas.

You’ll need a TV license to watch the BBC iPlayer.

For more information and to buy your licence, visit the TV Licensing website. There are a variety of payment plans available.

The TV licensing authorities recognise that most students do not need the final three months of a TV licence as you leave the accommodation during the summer. You may be able to receive a refund for this period, provided that you don’t need your licence again before it expires.

If you do not have a TV Licence but you receive or record live TV you could face prosecution from the TV Licensing Authority.

Do you provide insurance?

At Sanctuary Students we offer specialist insurance cover for all of our students through Cover4Students.com.

All of our accommodation is covered as Basic Cover.

Basic Cover Explained

Your possessions, desktop and laptop computer equipment are insured for theft, fire, flood, burst pipes, storm, vandalism, explosion and lightning. Cover applies within your accommodation, in any temporary residence and in transit at the beginning and end of each term.

View cover here (PDF 375KB)