Handbook
Your handbook is full of essential information you will need to know when you move in with us. You will receive a hard copy on the day you move in, but feel free to take a look through the below to familiarise yourself with everything you need to know in advance.
Don Gratton House Residents' Guide (PDF 1.5MB)
Generic accommodation guide (PDF 222KB)
Licence Agreement
The Sample Tenancy Agreement gives you an idea of the terms and conditions of your contract with us.
TV licence
You may want to bring a TV with you for your room and please feel free to do so, but please remember if you will be watching live TV or receive or record live TV programs, you will need a TV license. This applies to all other devices you may watch TV on too such as laptops and iPads. You won’t be covered on your parents’ license or our licenses as they over cover the TV’s we provide in common rooms and lounge areas.
You now also need a TV license to watch BBC iPlayer.
To find out more, look at payment plans or to buy your license, visit the TV Licensing website.
The authorities do recognise that most students do not need the final three months of a license as you leave our accommodation during the summer, so you may be able to receive a refund for this period if you don’t need it again before it expires.
Remember, if you do not have a TV license and you receive or record live TV, you could face prosecution from the TV Licensing Authority.
Laundry
We know washing your clothes can be a boring chore, so we use Circuit Laundry Systems at Don Gratton House to make it as quick and easy as possible. All you need to do is purchase a top-up card to pay for your washing and drying in advance either online or using one of the on-site machines. Or why not download the Circuit app, you can top your card up straight from your phone making it even quicker and easier.
Ask our team about getting a top-up card and there plenty of Circuit’s ‘how to use’ videos for more information.
Do you provide insurance?
At Sanctuary Students we offer specialist insurance cover for all of our students through Cover4Students.com.
All of our accommodation is covered as Basic Cover.
Basic Cover Explained
Your possessions, desktop and laptop computer equipment are insured for theft, fire, flood, burst pipes, storm, vandalism, explosion and lightning. Cover applies within your accommodation, in any temporary residence and in transit at the beginning and end of each term.
View cover here (PDF 375KB)